Effective Date: Oct 2025

 

The Company ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Neuroprotectives.com (the "Site"), purchase our dietary supplements, or otherwise interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information
Personal information that can identify you, such as:

• Name, email address, postal address, phone number, and payment information (e.g., credit card details processed through secure third-party gateways).

• Account credentials if you create a user account.

• Health-related information voluntarily provided (e.g., in surveys, product feedback, or consultation forms related to supplement use). Note: We do not collect sensitive health data unless you explicitly provide it, and we advise against sharing medical diagnoses without consulting a healthcare professional.

b. Non-Personal Information

• Browser type, IP address, device information, operating system, and and referring URLs.

• Usage data, such as pages viewed, time spent on the Site, and clickstream data.

We collect this information when you:

• Place an order for supplements.

• Subscribe to newsletters or promotions.

• Fill out forms, participate in surveys, or contact customer support.

• Automatically through cookies, web beacons, and similar technologies (see Section 5).

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2. How We Use Your Information

We use the collected information for:

• Processing and fulfilling supplement orders, including shipping and payment.

• Communicating with you about orders, products, promotions, and updates.

• Improving our Site, products, and services (e.g., analyzing usage trends).

• Personalizing your experience, such as recommending supplements based on past purchases.

• Complying with legal obligations, preventing fraud, and enforcing our Terms of Service.

• Sending marketing communications (you can opt out at any time).

 

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third parties that help operate our business, such as payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., UPS, USPS), email services, and analytics providers. These parties are contractually obligated to protect your data.

• Legal Requirements: If required by law, subpoena, or government request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

• Affiliates: With related companies for operational purposes, under the same privacy standards.

 

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage is 100% secure. Payment transactions are encrypted and handled by PCI-compliant providers.

 

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enhance Site functionality (e.g., remembering cart items).

• Analyze traffic and user behavior.

You can manage cookie preferences via your browser settings. Disabling cookies may limit Site features. We may use:

• Essential Cookies: Required for core functionality.

• Analytics Cookies: E.g., Google Analytics (anonymized where possible).

• Marketing Cookies: For targeted ads on third-party platforms.

 

6. Third-Party Links and Services

The Site may contain links to third-party websites (e.g., social media, ingredient suppliers). We are not responsible for their privacy practices. Review their policies separately.

 

7. Children's Privacy

Our Site and products are not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children. If we learn of such collection, we will delete it promptly.

 

8. Your Choices and Rights

• Access/Update: Request access to or correction of your personal data.

• Delete: Request deletion of your data (subject to legal retention requirements).

• Opt-Out: Unsubscribe from marketing emails via the link in any message.

• Do Not Track: We do not respond to browser DNT signals but honor your cookie choices.

For residents of California (CCPA), EEA (GDPR), or other regions with privacy laws: You may have additional rights like data portability or objection to processing. Contact us to exercise these.

 

9. International Data Transfers

If you are outside the U.S., your data may be transferred to and processed in the United States. We use appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers.

 

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on the Site with a revised effective date. Continued use constitutes acceptance.